Dedicated Disney experts who have been to every park, sailed every ship, and lived every itinerary — so your vacation is nothing short of perfect.
At Ironcrest, we believe the planner-client relationship is everything. That's why every client gets a dedicated Compass Planner who is personally matched to their travel style, destination preferences, and family needs. You're not just getting a booking agent — you're getting a Disney-obsessed partner who will be with you every step of the way, from your first inquiry to the moment you step off the ship or walk out of the park gates.
Sarah is the heart and co-founder of Ironcrest Travel Co. A lifelong Disney fan who turned her passion into a profession in 2013, she holds Compass-Certified Disney specialist status and is the agency's resident Disney Cruise Line authority. Sarah has sailed every Disney ship multiple times across every major itinerary — Caribbean, Alaska, Mediterranean, and the Bahamas — and has set foot on Castaway Cay over 30 times. She knows every inch of every ship and every port.
"Watching the sunrise over Castaway Cay from a hammock while the ship is still docked. There is no place like it on earth."
James is the parks wizard at Ironcrest. Co-founder alongside Sarah, he specializes in Walt Disney World and holds an encyclopedic knowledge of every corner of the Orlando resort. James has visited Walt Disney World over 80 times — he's stayed in every resort category, eaten at every signature restaurant, and ridden every attraction the parks have to offer. He knows every hidden gem, secret menu item, and off-the-beaten-path experience that most visitors never discover.
"Watching the Happily Ever After fireworks from the deck of the Grand Floridian with a Dole Whip in hand. Pure magic, every single time."
Maya joined the Ironcrest team in 2020 and quickly became the agency's go-to planner for international Disney adventures. She specializes in Adventures by Disney guided group tours and Disney Cruise Line itineraries through Europe and beyond. Maya has personally sailed Mediterranean and Northern European DCL routes and has led multiple Adventures by Disney groups through Italy, France, and the British Isles. Her language skills and cultural knowledge elevate every international itinerary she crafts.
"Sailing into Dubrovnik on the Disney Magic at sunrise. The city walls, the Adriatic light, and a Mickey waffle in hand. Absolutely unreal."
Tom is the first-timer's best friend. He joined Ironcrest in 2022 with a gift for taking the overwhelm out of Disney planning and turning it into excitement. Tom loves nothing more than working with families who have never experienced Disney before — building their anticipation, answering every question with patience and enthusiasm, and crafting a stress-free introduction to the Disney universe that will leave them counting down the days. He covers all Disney destinations and is known for his incredibly detailed pre-trip guides.
"Seeing a child's face when they meet Mickey Mouse for the first time. There's nothing in the world that tops that moment. I get to help make that happen — it never gets old."
Getting connected with the right Compass Planner is easy. Here's how it works.
Fill out our quick contact form or give us a call. Tell us where you want to go, who's coming, when you're thinking, and what matters most to you. There are no wrong answers.
We match you with the Compass Planner who best fits your trip style and destination. They'll reach out within 24 hours for a friendly intro call to learn everything about your dream vacation.
From booking and dining reservations to a day-by-day itinerary, packing guides, and real-time support during your trip — your planner handles every single detail. You just show up and enjoy the magic.
Tell us about your dream trip and we'll match you with the perfect Compass Planner within 24 hours. It's completely free — no commitment, no pressure.
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