Yes, completely and genuinely free. Disney pays travel agents a commission directly — meaning you receive the exact same pricing as booking on Disney.com, plus you get an expert planner handling everything for you at no added cost. There are never hidden fees, service charges, or markups. It truly is free.
How far in advance should I book my trip?
For Disney Cruise Line, we recommend booking 6–12 months in advance to get the best cabin selection, the sailings you want, and access to the earliest booking windows. For Walt Disney World and Disneyland park vacations, 4–6 months ahead is ideal, especially for popular dates like holiday seasons and spring break. That said, we can often make magic happen even with shorter notice — just reach out and we'll see what's available.
Can you help with dining reservations?
Absolutely. Dining reservations are one of the most important parts of a Disney vacation, and also one of the most stressful to manage. Your Compass Planner will handle your Advanced Dining Reservations (ADRs) at the 180-day booking window — the moment reservations open for your travel dates. We know which restaurants are worth the effort and which ones book out in minutes, so you won't miss out on the experiences that matter.
Do you book for solo travelers and adults-only groups?
Absolutely — Disney is magical at every age and for every type of traveler. We work with solo adventurers, couples, adult friend groups, multi-generational families, and everyone in between. Disney Cruise Line in particular offers incredible adults-only spaces and dining experiences that make it a fantastic choice for non-family trips. Tell us who's coming and we'll tailor the perfect itinerary.
What if Disney changes or cancels part of my reservation?
This is one of the biggest advantages of having an Ironcrest planner. If Disney modifies pricing, changes itineraries, cancels sailings, or makes any other adjustment to your booking, we handle all communications and rebooking on your behalf — at no additional cost to you. We monitor your reservation proactively and will always contact you immediately if something affects your trip. You'll never have to spend an hour on hold with Disney.